Our Testimonials
We pride ourselves in delivering an excellent legal advice and client care and are extremely pleased to be able to provide a few samples of the client testimonials and feedback we receive from satisfied relatives of clients.
Please select from the options below to see what our clients say about our firm of solicitors.
I was referred to Mr Renshaw via the Headway Charity Helpline after appealing to them for help for my 45 year old son who, aged eleven years had suffered a traumatic brain injury. He had been in receipt of ESA for almost 2 years and had been called to attend a face-to-face assessment with a health care professional. He was in a desperate state of mental health and I badly needed advice and guidance.
From the first moment of contact with Mr Renshaw's assistant Amy, I felt an enormous sense of relief. Our case was taken up without question, our situation and details recorded, and from that time (April 2018) until the successful outcome of the Appeal on 27th August 201, Mr Renshaw guided the case with considered professional advice and experience. We benefited from many hours of his time and expertise - all without any legal charges to us. Mr Renshaw is a remarkable man, to whom we have a huge debt of gratitude.
I would have no hesitation in recommending Potter Rees Dolan to anyone. From start to finish all my communications have been totally satisfactory. A professional body with a very human face.
You exceeded my expectations. The level of service, kindness, support and professionalism were excellent. I am most grateful for your interest, time, experience, knowledge, skill and professionalism in assisting me for preparation for the Tribunal Appeal. I believe that because of your expert advice on document disclosure to the Tribunal the Judge made a favourable decision. You rescued me and got a positive result.
As a customer, I was treated with 100% care, kindness, interest and support and superb work was done which has secured continued PIP payments. I sincerely thank you once again for the superb work you have done.
The service we received was absolutely fantastic and couldn’t be faulted. Clear, concise information and always by return of email which helped us so much through a very difficult and confusing time. We would never have had the positive outcome from the Appeal Hearing if it had not been for the help we received from Peter Renshaw at Potter Rees Dolan and we are so grateful.
Mr Renshaw explained everything to my husband and me in a clear and easy to understand manner. Telephone appointments were always on time. He told us exactly what to expect during our Appeal so we were completely prepared. Mr Renshaw made the whole process painless. First class service.
Peter's advice was excellent because, of course, being a lawyer you know exactly how to respond. Having been there before with Disability Living Allowance, my expectation was that I’d have to go to tribunal. Talking to another woman who’d been through the same process, she’d had to go to tribunal twice to get my result. I am very grateful for your assistance through what is a debilitating and life-consuming experience and I thanked Headway for recommending you. Indeed, Headway recommended two lawyers. I wrote to the other recommendation first, but got no response. Finding you was a miracle!